Terry Q

Terry Q

Terry Q

Installation Technician

33 Reviews

“Justin & Terry were very courteous and professional. They removed our old system and installed the new Aprilaire unit. Justin took time to explain the new unit in detail and answered all of our questions. They cleaned up the area and when they left, it was better than when they started.”

– Gary F.

- Gary F.

“We had a new furnace/filter/humidifier/thermostat installed. Terry and PJ did a great job – neat, thorough, considerate. We had one issue: after they did their testing they apparently forgot to flip a switch on the gas valve and so after the showed us all about programming the thermostat and the furnace was seemingly working fine, they left and the furnace would not cycle back on. After I checked what I knew to do, and it still didn’t cycle back on, I called the after hours number and spoke to the on call person (whose named I failed to write down and now can’t remember) came right over, found the problem and corrected it. If you wonder at the 5 stars I rated them, I can only say that my clue that this is the company you want to work with is this: little oversights can always occur; what is important is the quality of the service recovery when those things happen. ESI was first rate.”

– Howard B.

- Howard B.

“We want to thank ESI Heating and Cooling for an excellent job in installing our new furnace and air conditioner. The technicians, Justin and Terry were very courteous and informative about the installation, details and clean up.

Very pleased with the services of ESI.”

– Larry T.

- Larry T.

“Great work done by Justin and Terry. The work was clearly done the right way and they explained everything to us before they left. On top of that our house looked cleaner after they left than when they first got here! Thanks for everything Justin and Terry!”

– Mike C.

- Mike C.

“Justin & Terry installed a furnace and air conditioner for me. The service was performed very professionally and neatly. They spent the time in answering my questions in an informative, friendly manner and familiarized me with all the components and system operation. A job very well completed .”

– Ron F.

- Ron F.

“Justin and Terry did a fantastic job from start to finish! This is easily the best experience I’ve ever had with a company doing work on my home. They were punctual, kept me informed, and made the mini-split installation in my almost 100-year-old home look easy:). I highly recommend ESI and specifically Justin and Terry!”

– Sara D.

- Sara D.

“Justin and Terry did a fantastic job on the install of our new combi boiler. They were respectful, timely, and willing to answer all our questions during the installation. They ended up working on our house for 2.5 days and we’d be happy to have them back anytime.”

– Lucas N.

- Lucas N.

“Justin and Terry did a great job with the installation of my new furnace. They were very knowledgeable and took the time to explain everything. Kudos to ESI!”

– Marcy L.

- Marcy L.

Need HVAC Service?

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Call us at 517-647-6906!


ESI Heating proudly provides HVAC service to Portland, Dewitt, Grand Ledge, the Greater Lansing area and the surrounding communities. Visit our service area page for more coverage details, call us at 517-647-6906, or request service online today.