Alex R
Installation Technician
7 Reviews
“On August 18th, 2026, we had an air conditioner installed by Terry and Alex. I would highly recommend these two wonderful, kind, and talented technicians to anyone.
They were here almost the whole day and when they left, they cleaned up the area they worked in. To see people work like this is so wonderful to watch, in fact I got tired just watching them. I would recommend your company to everyone. I was making banana bread, I sent a small loaf with butter/knife, so they had a treat for their service.
Again, we are so very satisfied with the company and your staff”
They were here almost the whole day and when they left, they cleaned up the area they worked in. To see people work like this is so wonderful to watch, in fact I got tired just watching them. I would recommend your company to everyone. I was making banana bread, I sent a small loaf with butter/knife, so they had a treat for their service.
Again, we are so very satisfied with the company and your staff”
- Wendy T.
“Terry and Alex did such a great job at our house yesterday, replacing the water heater. They cleaned up everything so well that you couldn't even tell that they'd been there.”
- Riley Q.
“Terry, Alex, and Tristan, were absolutely wonderful.
Very respectful of my home, very patient when I asked questions, even put up with my dog barking at them every time they came upstairs.
I highly recommend ESI heating & Cooling services.”
- Randy and Lori P.
“Our experience with ESI and our technicians was excellent. Terry and Alex were always on time. Courteous of our home and outside area. Installed furnace, air conditioner and water heater. Their work was hard, efficient and fast! Always engaged with us in conversation, answered all questions and made sure we understood all our new appliances. Fine young men to have in our home and excellent work ethic.”
- Ernie & Pam L.
“Both Terry and Alex were professional and friendly. They completed the installation quickly and Terry did a great job explaining the new system. Thanks!”
- Robert S.
“Terry and Alex were right on time and were very professional. They did an awesome job and great clean up. They explain everything to us in terms we could understand. I would highly recommend them. Great Job”
- Bryan S.
“This experience was extremely positive from start to finish. Jenni was positive and pleasant, asking questions to inform technicians and Nick of our situation. It felt like they truly cared about helping us in a timely manner. We met with Nick to have all of the options explained for installation of a new boiler. He was thorough and you could tell he has high expectations for his team which helped us to know this was the company we wanted to do the job. They were able to start the job within a few days of us meeting with Nick. Terry and Alex arrived first thing in the morning with great attitudes and tarps to cover carpet areas where they would walk through. Alex stated this was his first boiler job and he appeared very interested in being mentored by Terry. They kept us in the loop throughout the installation, and both were professional and efficient through the two day process. They encouraged us to ask questions and explained the completion check list, with Terry even encouraging us to video him explaining the system. They left our mechanical room even tidier than they found it. My wife and I would highly recommend ESI for any of your heating and cooling needs.”
- Mark B.